FAQ

If your questions aren’t answered here, kindly contact us at CJ Ketamine Online Store or +1 (810) 214-0916 either via WhatsApp, Text or Call. We’re here to help you out.

[accordion]

[accordion-item title=”What are the delivery charges for orders from CJ ketamine Store?”]
We offer overnight delivery to the USA and Canada at $40. For a normal 3-day shipping, the charge is $30. Likewise, any other place in the world(UK, Europe, Australia etc) the charge is $30.
[/accordion-item]

[accordion-item title=”Do I need a Prescription to Order from you?”]
No Prescriptions to order from us.
[/accordion-item]

[accordion-item title=”Are your products approved by FDA?”]
All our products are of the best quality from approved by U.S. FDA facilities.
[/accordion-item]

[accordion-item title=”What is the package like?”]
They either come in bottles, loose pills or blister packs in the form of tablets or capsules in a sealed envelope as documents. We value your privacy and therefore on the envelope it is indicated only your name and your shipping address.
[/accordion-item]

[accordion-item title=”What forms of payment do you accept?”]
For now, we accept the Western Union and Bitcoins. You can use your Credit Card to Pay Online with Western union at https://www.westernunion.com/us/en/send-money/start.html
[/accordion-item]

[accordion-item title=”How can I use my Credit Card or Debit Card to pay via the Western Union?”]
Once you have placed your order with us and chose Western union as your preferred method of payment, we’ll send to you the information for western union by email and probably by text which you can either go to a Western Union store(Most convenient and cheaper) or you can do western union online at https://www.westernunion.com/us/en/send-money/start.html follow the steps and
[/accordion-item]

[accordion-item title=”What is Bitcoin and how can I easily get Bitcoin?”]
Bitcoin is a cryptocurrency used online to hide your identity online.

To easily get Bitcoin, You will have to create an account at www.localbitcoins.com
There, you will look up for a seller that accepts the type of payment you will like to use (Credit Card, PayPal, Western Union, MoneyGram, Amazon Gifts Cards, Bank Transfer, Cash in Hand, etc.).
Then launch a trade with the seller to buy bitcoins worth your order.
This will be kept on an escrow mode and once you pay for the bitcoins, the seller will release the bitcoins and will have it in your bitcoin wallet.
You will send this Bitcoin to our bitcoin address found on the checkout page after you place your order. Once this is deposited into our Bitcoin wallet, notify us either by email or text and we’ll confirm and inform you. We’ll then ship your package and issue you with a live tracking number.
[/accordion-item]

[accordion-item title=”Can I use my Bank account to make payments?”]
Bank transfers and/or Credit Cards are not our recommended method but if the above options are not possible, payments can be made through the Western Union online facility.
[/accordion-item]

[accordion-item title=”What are your Shipping terms and Policies?”]
We ship to physical addresses as well as PO Boxes. No SIGNATURES are required. Packaging is secure and the package is marked as 100% discreet when shipping. So, your security and ours are guaranteed. We ship worldwide to the UK, Australia, Europe, Russia etc …
[/accordion-item]

[accordion-item title=”Do you offer refunds?”]
We offer full refunds without any questions if the package gets lost in the hands of the shipping company, or is seized by custom. Package held by customs for clarification is a different thing. We do NOT offer refunds if the package was shipped to a wrong address you provided. So, always make sure to type in your contact info correctly.
[/accordion-item]

[accordion-item title=”What is your cancellation policy?”]
Before placing your order, make sure to understand our shipping terms carefully. You may cancel your order before it has been approved.
[/accordion-item]

[accordion-item title=”How do you ship orders? What Services do you use?”]
We ship with FedEx, DHL, and TNT
[/accordion-item]

[accordion-item title=”Do I need to sign for my package when it arrives?”]
NO SIGNATURES are required for the package to be delivered. It will be left in the address you will provide or if there is any additional information as to a precise location that you want the package to be allowed, it will be done as ordered.
[/accordion-item]

[accordion-item title=”What if my order is delayed at customs?”]
If your order is held up at customs and you do not receive your order, please contact us and we will inquire to know more why your order is being delayed. If the package gets discarded by customs, we reship using a different shipping service at no additional cost or if you cannot wait for the reshipment we may return your money.
[/accordion-item]

[accordion-item title=”What am I to do if a part of my order is missing?”]
If you are missing a part of the order it means that your order was divided into two packages, You will receive your second package in a couple of days.In any case, please contact us and we will find out the reason and reship the missing pills.
[/accordion-item]
[/accordion]